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Why is my internet connection not working on a new device?

< 1 min read

  1. Check if the device is correctly connected to the router.
  2. Restart the router and wait a few minutes for it to fully boot.
  3. Make sure the router is on and all of the connections, including the power cable, are secure.
  4. Run a speed test to check the internet connection.
  5. Make sure to have the correct settings for your network.
  6. Update the browser and operating system if the device is outdated.
  7. Get help from the device manufacturer if none of the above steps work.

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