View Categories

Why is my internet connection not working in a specific location?

< 1 min read

Check the power outlets and the plug.
Check the Ethernet cable connections to the modem, router, wall plate, and computer.
Check the modem and router power supply.
Check if the modem and router are turned on.
Restart the modem and router by turning them off and then back on.
Check the status lights on the modem and router.
Check the modem's network settings.
Check if there is a network outage in your area.

To troubleshoot your internet connection, try the steps below:

  1. Check the power outlets and if the plug is properly connected.
  2. Check the Ethernet cable connections from the modem, to the router, wall plate and computer.
  3. Check if the modem and router are properly powered on.
  4. Restart the modem and router sequence by turning them off and then back on.
  5. Check the status lights on the modem/router.
  6. Check the modem's network functionality.
  7. Check if there is an outage in the local area.

Powered by BetterDocs