To determine the cause of an internet issue in a specific room in your house, there are several steps that should be taken:
- Check that all cables are connected securely
- Try connecting to another device in the same room
- Check if the internet is working on other devices in other rooms of the house and see what specific device or room is not working
- If the issue lies within specific software, make sure to check the settings and firewall options
- Restart the main router and check if any of the settings have changed
- Test the speed of the connection by finishing a speed test online