View Categories

Why is my internet connection not working after upgrading my internet plan?

< 1 min read

  1. Basic Troubleshooting:
    1. Check the cable and modem connections to ensure that you have an active internet connection.
    2. Reboot the router and modem to ensure that you are getting a connection that is stable.

  2. Network System Configuration:
    1. Check that the settings of your network system are properly configured.
    2. Determine the IP address of the device and make sure that it’s configured correctly.

  3. Software Updates:
    1. Check for the latest software updates and apply them to your hardware.
    2. Install any security patches and update your device’s firmware.

  4. Reset Your Network:
    1. Reset the values for your basic network configuration.
    2. Check and update the drivers for your devices.

Powered by BetterDocs