It’s important to check the following items when troubleshooting a wifi or internet connection issue:

1. Ensure that your router is connected to a modem (if modem is part of the set-up).
2. Check that no cables have been dislodged.
3. Confirm that the power switch on the router is in the ‘on’ position.
4. Ensure that the power switch on the modem is in the ‘on’ position.
5. Check that channels are enabled.
6. Check that your devices are set to the same channel number as your router’s.
7. Reset your device connection (turn it off and on again).
8. Reboot the router in accordance with the manufacturer’s instructions.
9. Check that the antennas are screwed in properly.