1. Check your modem and router – Make sure all the cords are properly plugged in and your devices are turned on.
2. Reset your devices – Unplug your modem and router for at least 30 seconds, then plug them back in and wait for the lights to start flashing.
3. Check for power outage – Check if your lights and other electrical devices are working. If not, you might need to contact your power provider.
4. Check for broadband outage – Check if your internet service provider is reporting any outages.
5. Check your IP and DNS settings – Open your network setting and make sure your IP and DNS settings are correct. If not, contact your ISP for help.
6. Check for physical damage – Inspect all your network cables for any visible damages.
7. Contact your internet service provider – If none of these troubleshooting steps help, your ISP might be able to provide you with better support