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Why is my Internet connection not working after a power outage?

< 1 min read

If your Internet connection is not working after a power outage, the following steps can help you get back online:


  1. Restart your Modem: Disconnect your modem from power and wait for at least 60 seconds before connecting it back again.

  2. Check the Cables: Ensure all cables including power cords and network cables are securely connected at both ends.

  3. Check Your Wi-Fi Router: Restart your Wi-Fi router by disconnecting the power, waiting for at least 60 seconds before reconnecting it.

  4. Verify Your ISP Service Status: Check with your Internet Service Provider (ISP) to verify if there is an outage in your area or platform.

  5. Check Your Devices: Try restarting other connected devices such as computers, tablets, smartphones or even gaming consoles.

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