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Why is my internet connection dropping when using a specific program or application?

< 1 min read

  1. Try updating the program or application.

  2. Check to see if your antivirus or firewall is blocking the program or application.

  3. Turn off network features that might be interfering, such as a VPN.

  4. Check your router is properly configured.

  5. Restart your modem and router.

  6. Turn off modem power for a few minutes and then turn it back on again.

  7. Check for system or application updates.

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