Here are suggested steps for troubleshooting email notification issues for a specific document in SharePoint.
- Check SharePoint settings for email notification to ensure that the correct options have been selected for the document in question.
- Confirm that the user performing the action has the correct permissions to receive email notifications.
- Make sure that the user's email address listed in their account profile is up to date.
- Test an alternate browser and/or computer (either local or remote) to isolate whether the issue persists.
- Validate the email settings in SharePoint admin.