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Why is my email address blocked?

< 1 min read

There could be several reasons why your email address is being blocked. Below is a list of common steps you can take to help diagnose and troubleshoot the issue:


  1. Check your mail server settings, and those of the mail server that it communicates with
  2. Check the MX records that direct mail for the domain and ensure they are accurately pointing to the correct server
  3. Check the blacklist provided by your email provider to see if your email address is listed there
  4. Check your domain’s reputation against a list of blacklists such as Mail Blacklist and DNS 1997
  5. Check the IP address of your mail server to see if it has been blacklisted
  6. Check to see if any spam or malicious emails have been sent from your IP address

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