Why is my email account showing as full when I haven’t received a lot of emails?

1. Step 1: Check the email folder to see what messages you have.
2. Step 2: Delete old emails you don’t need.
3. Step 3: Empty the trash folder to remove deleted emails.
4. Step 4: Double check inbox and other folders for large attachments.
5. Step 5: If files are too large, download and delete them from the server.