View Categories

Why is my email account not recognized when trying to log in?

< 1 min read

Why is my email account not recognized when trying to log in?

  1. Ensure that the username is spelled correctly.
  2. Check the password used to log in.
  3. Ensure that caps-lock is off.
  4. Try resetting your password.
  5. Make sure your account has been verified by clicking on the verification link sent via the email account in question.

Powered by BetterDocs