- Check Your Email Spam or Junk Folder
Verify if the email is not being marked as spam. - Verify Your Filter Settings
Check to see if a filter has been created that is sending messages from that sender to a different folder. - Whitelist the Sender
If you frequently receive emails from a sender, it may be beneficial to add their sender address to your white list. - Contact Your Email Provider
If none of these steps have yielded successful results, contact your email provider for additional assistance.
