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Why is my email account frozen or unresponsive?

< 1 min read

If your email account is frozen or unresponsive, try the following steps:

  1. Ensure your computer has an active internet connection.
  2. Check if other applications and websites are loading properly.
  3. Restart the email application if necessary.
  4. Delete any emails with large attachments.
  5. Check that your personal email folders are not full.
  6. Perform the necessary steps to unfreeze or reset the email account.

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