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Why is my document not saving as a template or master document?

< 1 min read

  1. Check if the file type is supported by the program.

  2. Check if the template already exists in the same folder.

  3. Look for an existing template in the File >> New with the exact same formatting.

  4. Clear any blocks in the formatting or margins that are hurting the formatting.

  5. Save the file as a PDF, JPG, or other file format, if possible.

  6. Re-check the permissions on the file if the save failed.

  7. Check for any background errors or viruses that may be disrupting the save.

  8. Make sure you are saving the document as a template (.ttx) or master document (.mdt), if applicable.

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