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Why is my device not recognizing my charger?

< 1 min read

  1. Check the power outlet and ensure it is working properly.

  2. Check that your charger is securely plugged into the wall outlet.


  3. Check that your charger is securely plugged into your device.

  4. Verify that your device is receiving power as indicated by power lights.


  5. Check for any visible physical damage to the device and charger.

  6. Try a different outlet and/or different charger.

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