1. Check your internet connection

a. Ensure your modem or router is powered on and secured to the wall outlet or power source
b. Check to see if any lights on your modem, router, or computer indicate a lost internet connection

2. Restart your device
3. Delete your browsing history, cache, and cookies
4. Try accessing the website on a different device, such as a smartphone or another computer
5. Contact your internet service provider for assistance