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Why is my computer unable to play certain video or audio files?

< 1 min read

  1. Check that all software required to open the file is updated to the latest version.

  2. Verify that your device has enough RAM and hard drive space to run the files.

  3. Ensure that the correct media players, codecs, and plugins are installed.

  4. Check the file type and make sure it matches the file you are trying to open.

  5. Troubleshoot problems using your computer's built-in troubleshooter.

  6. Try opening the file on a different device to narrow down any device-specific issues.

  7. Download the file again from the original source.

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