Here are some steps to identify and address potential issues when your computer does not respond to your keyboard or mouse after a driver update:
- Verify that the keyboard and mouse are plugged into the proper ports on the computer
- Check to see if the keyboard and mouse are being detected in Device Manager on Windows systems
- Restart the computer
- Run diagnostics on the computer or peripherals to detect any hardware or software issues
- Uninstall and reinstall the drivers for the keyboard and mouse
- Update the drivers for the computer or peripherals if available
- Replace the keyboard and mouse if necessary