Here are some steps to help identify why your computer is not responding:
- Check your internet connection by running a speed test to make sure you are connected.
- Reboot your computer by turning it off and back on.
- Open Task Manager and check if there apps are using too much RAM or CPU.
- Update your Operating System (OS) and make sure you have the latest version.
- Take a look at your security settings to make sure they are up-to-date.
- Run an antivirus scan to check for any malware or viruses.