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Why is my computer not recognizing my wireless keyboard or mouse?

< 1 min read

Follow these steps to troubleshoot your wireless keyboard or mouse:

  1. Replace the battery in the keyboard with a new one.
  2. Check the USB receiver on the computer.
  3. Clean the USB receiver, connectors, and keyboard.
  4. Unplug all wired devices (if your computer uses a USB connection, unplug the USB receiver for the wireless device).
  5. Restart the computer.
  6. Reconnect the wireless peripheral devices to the computer.

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