Here is a list of troubleshooting steps if your computer is not recognizing your USB headset:
- Check if your headset is installed correctly in the USB port.
- Disconnect and reconnect your headset to make sure it is snugly seated in the USB port.
- Check and make sure that the USB device is not behind a USB hub, as this can cause the headset not to be recognized.
- Check and make sure that the USB ports that you are connecting your headset to are functioning properly.
- Run the Windows Troubleshooter to check if the issue is due to any technical issues with the USB device.
- Check your Windows Device Manager and make sure that your headset is properly recognized.
- Make sure that your Windows System is updated with the latest drivers.
- If the issue persists, then seek further assistance from your headset’s manufacturer.