To troubleshoot this issue, please try the following steps:
- Check if your printer is plugged in and powered on
- Ensure that your printer is connected to the same wifi network as your computer
- Unplug and re-plug your printer back and wait for it to be recognized
- Consult your printer manual for help and troubleshooting
- Run printer troubleshooter
- Update printer drivers
- Try a different cable to connect the Printer and the Computer
- Connect the Printer and the Computer directly with an Ethernet cable