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Why is my computer not playing or burning CDs or DVDs?

< 1 min read

  1. Check the Disc:
    Make sure the disc is clean and free of finger prints. Inspect the disc for any cracks or scratches.
  2. Make Sure the Drive is Working:
    Check the status of your CD/DVD drive in Device Manager. The drive should show as working correctly.
  3. Make Sure the Drive Has the Right Cables:
    Confirm that the drive is connected to the computer with the proper cables and connectors and that the cables are properly seated.
  4. Update the Disc Burning Software:
    Make sure that the disc-burning software is compatible with your drive and the type of disc you are using. You can usually do this by going to the software’s website.
  5. Update the Optical Drive Drivers:
    Check the manufacturers website for updated driver downloads that are specific to your computer model.
  6. Try a Different Disc:
    It may be possible that the disc is not compatible with the drive. Try using a different disc to see if the issue is resolved.

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