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Why is my computer not connecting to a specific website?

< 1 min read

  1. Check the website address

    Double-check the website address to ensure you're visiting the correct page.

  2. Check your internet connection

    Ensure your internet connection is working properly by clicking on a few different websites.

  3. Disable any security software

    Disable any security software and firewall (if enabled) to see if they're blocking the connection.

  4. Update software and drivers

    Update software and drivers on your computer to make sure the connection is working properly.

  5. Try connecting from a different device

    See if you can access the website from a different device (i.e., another computer, smartphone, tablet, etc.)

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