- Check Permissions on the Shared Folder: Make sure the user has the correct permissions to access the shared folder.
- Confirm Network Services are Running Confirm network services such as Domain Name System (DNS) and Windows Internet Name Service (WINS) are running.
- Check Network Connectivity Verify that the network firewall between the user’s computer and the shared folder is not blocking the connection.
- Verify User is Logged into Domain Verify the username that is attempting to access the shared folder is logged into the domain and the permissions are set accordingly.