1. Check your membership status in the distribution list by accessing the Active Directory Settings in your user profile.

a. Confirm that you are part of the correct group or list.

2. Re-apply for the distribution list, if necessary.

a. Make sure to fill out the application correctly.

3. Contact your system administrator for help in troubleshooting the issue.

a. Provide detailed information about what you have already tried.

4. Seek help from an IT specialist for higher-level support.

a. Describe the issue in detail and provide steps taken to resolve the issue.