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Why does my Smart TV keep losing the network connection when streaming?

< 1 min read

There are a few things to consider when troubleshooting your TV’s network connection:

  1. Check that the cable or DSL modem is connected to a working wall outlet, or ensure that the power is on and functioning. Make sure that the power cable is properly connected to the device.

  2. Make sure that your modem is connected to the router correctly. If the connection is loose or has any issues, it can affect your TV’s network connection.

  3. Ensure that Wi-Fi settings on the TV are correct and up to date. If they don’t match your router’s settings, your TV may not connect to the network.

  4. Make sure that the firmware on the TV is up to date. Outdated firmware can cause connection issues.

  5. Check the signal strength on the router; it should be at least 50%. If the signal is too low, move the router to a location closer to the TV.

  6. Remove any electronic devices near the TV that could be interfering with the signal. These include microwaves, cordless phones, baby monitors, and Bluetooth devices.

  7. Reset the modem and router by unplugging them for 30 seconds and then plugging them back in.

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