To troubleshoot why your Smart TV may be freezing or lagging:

1. Restart Your Smart TV & Check Network Connectivity
   Killing the power and restarting your TV can help resolve temporary issues with freezing or lagging.
2. Remove and Reinstall Unused Applications
   Check for any applications that you don’t need and uninstall them – this can help reduce the amount of data your TV needs to process.
3. Reset the Smart TV to its Factory Settings
   This will restore your TV to its default settings and settings, removing any content, applications, etc. that may have caused freezing or lagging.