If your phone’s screen is turning off while you’re using it, there are several things to consider:
- Check for loose connections on your phone: Unplug any attached accessories such as headphones or chargers and ensure that the charging port is clean.
- Adjust your phone’s settings: Adjust your settings to turn off the
sleep
mode, auto-lock, and/or screen timeout. - Restart your phone: Try restarting your device at least once a week, or whenever you are having problems.
- Reset your phone: If restarting your device does not work, try resetting your device.
