To troubleshoot why your laptop’s external speakers are not producing any sound, reviewthe following steps.
- Check to ensure the speakers are correctly plugged into the laptop and are turned on.
- Check the volume on the laptop both with the up/down settings or with the sliding bar.
- Ensure the sound settings in the audio driver software is set to the correct audio channel.
- Test the sound output with another source, such as headphones or a different set of external speakers, to eliminate the speakers as the source of the problem.
- Restart the computer, and check the sound settings again.