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Why can’t I send or receive emails?

< 1 min read

  1. Confirm your internet connection is working.
  2. Ensure you've entered the correct email address, username, and password.
  3. Check your email settings are correct in your email client.
  4. Ensure your email client is set to download incoming messages.
  5. If you continue to have issues, try using an alternate email client.
  6. Check your email account hasn't been hacked or compromised.

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