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Why can’t I see my video during a Teams call?

< 1 min read

  1. Check if both audio and video is enabled in your Microsoft Teams desktop app
  2. Ensure that the app has access to your camera and microphone.

    Check your system’s privacy settings and try allowing access.

  3. Ensure that you have selected the correct camera and microphone device settings on the Microsoft Teams app.
  4. Check your network connection speed and try connecting to a more reliable connection.
  5. If still unsuccessful, try reinstalling or upgrading the Microsoft Teams app.

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