To troubleshoot connection issues while trying to connect to a work network remotely, the following steps should be taken:

1. Check if the device has an active internet connection.




2. Make sure the device is connected to the correct network.




3. Check for firewalls or security settings. Verify that ports required for the connection are open and authorized.




4. Verify that the device has the correct VPN or remote access credentials.




5. Ensure the device is using the appropriate software or protocol combination for making a connection.