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Why can’t I access certain websites on my computer?

< 1 min read

  1. Check with your internet service provider (ISP)


    to make sure your account is active, or inquire about the level of service they offer in your area.

  2. Check your internet connection by restarting your router.


    Unplug the power cord from the router, wait 30 seconds, then plug the power cord back into the router.

  3. If restarting the router did not help, test your internet speed.


    Go to www.speedtest.net and click the Go button next to Start Test to test your internet connection.

  4. Check your computer’s connection settings.


    If your network settings are configured incorrectly, it may be preventing you from accessing certain websites.

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