Why are some of my Smart TV apps not loading or crashing?

1. Confirm the app is compatible with the model of the TV.
2. Check the version of the app installed, apps may need to be updated or reinstalled.
3. Ensure that the TV’s firmware is up to date.
4. Try clearing the cache of the app.
5. Check the internet connection and the speed of the connection sufficient.
6. Remove the app, then reinstall it.
7. Reset the Smart TV to its factory settings.