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Why are only some of my files syncing to the shared drive?

< 1 min read

Having trouble with syncing files? Here are a few pointers to help get you started:


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  1. Check the allowed file types: Some drives have restrictions for file types that can be synced. Double check to see if your type of file is allowed.
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  3. Adjust your permissions: Make sure that you have proper sharing permissions set up. These should be set up by the admin, but double check to be sure.
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  5. Identify the source of the problem: Check the network connection to locate the source of the issue. If it is within the device or the network, troubleshoot as necessary.
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  7. Restart the drive: Sometimes, a good ol’ fashioned restart is all that’s needed. Try restarting the drive where you are syncing the files.
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  9. Unlink and re-sync: If you’re still having trouble, try unlinking the drive and re-syncing the files again.

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