1. Check to ensure emails are being sent correctly

2. Confirm that the emails sent from the account are going to the correct address
3. Make sure the sent emails are stored in either the Drafts or Outbox folder
4. Check if any rules have been set up in the email account, such as automatically filtering emails to another folder
5. Enable features such as IMAP or POP3 to store emails in the sent folder
6. Try to troubleshoot any errors when trying to send emails
7. Contact the email service provider for further support