Here are a few possible troubleshooting steps to try if your prints come out in the wrong color:
- Check if your printer ink or toner cartridges are full, and confirm if your cartridges are compatible with your printer.
- Make sure the color settings in your print preferences are correct.
- Print out a test page to confirm that the settings are correct.
- Check if the paper you’re using is compatible with the printer, and confirm if there are any obstructions to proper printing.
- Clean the print heads using the printer cleaning tools.
- Run a color calibration if available.