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Why are my OneDrive files not showing up on my mobile device?

< 1 min read

Here are some steps and points to consider when dealing with OneDrive files not showing up on your mobile device:

  1. Check if the OneDrive app is up-to-date
  2. Check you have network connection and your device is linked to your work/school or Microsoft account
  3. Quit and restart the OneDrive app
  4. Disable mobile data in Settings > System > Offline files
  5. Restart your device

For more information on OneDrive mobile troubleshooting, reference the Microsoft Support website.

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