To ensure that PDFs are appearing correctly in OneNote Online, please take the following steps:
- Make sure you’re using the latest version of OneNote.
- Check that the PDFs you’re trying to insert are current and that their content is supported by OneNote and Microsoft.
- Make sure that the file size of the PDFs is within the limits of what OneNote and Microsoft support.
- Check that the file extension of the PDFs is supported by OneNote and Microsoft.
- Ensure that you are logged in with an administrator account.
- Confirm that OneNote and Microsoft are both up-to-date.