- Check the audio settings:
Make sure the microphone is not manually muted, the microphone boost is checked, and the recording device is set correctly
- Update audio drivers:
Get the latest version from the audio manufacturer’s website, install, and try again
- Troubleshoot the audio device:
Go to the Audio control panel in System Preferences and try the various diagnostic tests to isolate the issue
- Check compatibility:
Make sure the version of OneNote and the device are compatible. If they are not, getting an updated version might help
- Uninstall and reinstall OneNote:
Sometimes this can fix the issue by ensuring the application is configured properly and up to date