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Why are my emails showing incorrect sender information?

< 1 min read

  1. Check email account settings: Ensure that your email address is confirmed in all email clients.

  2. Review any emails sent recently: Search for any emails sent from the wrong address. If a message was sent from an incorrect address, adjust the settings in the email client.

  3. Check for conflicting email accounts: If you use multiple email services, or multiple email accounts, check to make sure the same address is not set up in two different locations.

  4. Update your SMTP settings: Verify that the right SMTP server is set up in the email client. This setting is often managed in an email account’s advanced settings.

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