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Why are my emails not being sent to a certain group or distribution list?

< 1 min read

  1. Check that the distribution list is up-to-date and each email address is valid.
  2. Ensure that the group or distribution list has not been accidently blocked.
  3. Configure the email server settings correctly, including the appropriate port and authentication (if needed).
  4. Ensure that messages from the intended sender are not blocked by spam or security settings.
  5. Check your mail integrity system to verify that no emails have been lost due to outages or other issues.

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