The following steps can help you address the issue of emails going to the wrong account or address:
- Check if you are using the correct email address when sending emails. t
- Provide the recipient of the email with your updated email address, so that they use the correct address for future emails. t
- Verify settings in any email applications that you are using to send emails.
- Check to make sure that your email address isn’t pre-filled in any mail applications with an outdated or wrong address. t
- Check the status of the outgoing and incoming email servers of both you and the recipient. t
- Take a look at your email’s spam folder in case the misdirected emails have gone there.