Here are some steps you can try to ensure emails from a specific sender reach your Inbox:
- Check the sender’s address to ensure it appears correctly on your email list.
- Add the sender to your contacts. This will help your mail provider know it isn’t spam.
- Whitlelist the email address in your email client. This allows the email to bypass junk folder filtering.
- If the sender is using a third-party service to send emails, they may need to add certain records to their domain.
- Check your Junk folder’s settings. Make sure your filters aren’t too aggressive and inbox emails from your specific sender.