- Check Sender Email Address is on Your Safe Sender List
Verify that the email address of the sender is on your Safe Sender List. If not, add the email address to your list.
- Check Your Email Spam Filter Settings
Make sure that your spam filter didn't mislabel the email. Set specific conditions that will limit the chance of email being misassigned as spam.
- Check Your Exchange Server Settings
Verify that the necessary exchange server settings to receive emails are enabled.
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