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Why are my emails being sent to the wrong folders in Outlook?

< 1 min read

If your emails are being sent to the wrong folders in Outlook, here are some steps you should take:


  1. Check if the emails arrive in the correct folder when you are using a web browser to access Outlook.
  2. Check which rules you have configured in Outlook, as they might automatically forward emails to different folders.
  3. Check if you have any inbox repair tool configured in your Outlook settings.
  4. If the issue persists, try resetting the rules in Outlook and see if it works.
  5. Try disabling all email rules and then re-enabling them one at a time to check which ones may be causing the issue.
  6. If the issue still persists, try reinstalling Outlook to resolve the issue.

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