If your email alerts are not working for changes made to a document in SharePoint, the potential causes could be:
- The user or group does not have sufficient permission to the document/list/library/site.
- The user has not enabled alert notifications in their account settings.
- The SharePoint environment is configured to not send email alerts.
- The Email alerts are failing due to incorrect configuration of the SMTP server.
- The email address set for the user is invalid.