View Categories

Why are my contacts or messages missing?

< 1 min read

  1. Check that contacts or messages weren’t moved to a different folder.

  2. Check that contacts or messages aren’t hidden or filtered.

  3. Sync your contacts to refresh and download recent changes/additions.

  4. Opt to view all contacts or messages from the appropriate account.

  5. Double check if the account you’re accessing is linked to the correct address book.

  6. Verify if contacts or messages were removed by an administrator.

Powered by BetterDocs